HelpDesk
From the day your TeamSpirit HR software is installed, you will have support from our highly trained friendly HelpDesk staff who will help you with any technical problems relating to your integrated HR software solution.
Each call to the HelpDesk is timed and logged, so that our performance can be constantly monitored. Each call is given a unique reference number. This number is quoted to the customer and is used to track the issue through our system to its final conclusion. It also forms the basis of our management system from which daily reports are generated to ensure we give our customers the best service possible.
You can also benefit from our remote HR and Payroll support service that enables the HelpDesk to access your TeamSpirit system via a modem link.
HelpDesk Bulletins are available on our Customer Services website. These are published at regular intervals, and cover topics of interest to all TeamSpirit users.
Customer Services Website
Software Updates
Open Days
Seminars and Training Courses
Stationery and Consumables |
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